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Feb 10 2022

How to Fix pii_email_cbd448bbd34c985e423c Error Code

February 10, 2022 in Uncategorized | No Comments

How to Fix [pii_email_cbd448bbd34c985e423c] Error Code

When you have an emergency email to be sent, or checked, you realize that a big error code appears in front of you. It is natural to get confused about what this lengthy pii_email_aef67573025b785e8ee2 error code means and what steps have to be taken to get your Outlook back to normal status. This blog discusses various recommended steps you can try to regain your Outlook and continue managing emails without any further errors. 

What is pii_email_cbd448bbd34c985e423c Error Code?

This error is not something to be scared about, instead, it can be dealt with very easily. It is a basic programming error and just informs you that Outlook is facing a technical error.

If the error persists, you will not be able to access, view,  send or receive your emails.  Following certain steps can help you get out of this operational fault and regain access to your Outlook quickly. 

Before getting into the steps,  let us know more about why this error code appears.

Why does [pii_email_cbd448bbd34c985e423c] Error Code occurs?

This Outlook error can occur due to multiple reasons. Generally, it occurs due to any missing files or the links which are broken in the Outlook folder. Additionally, check if there is any fault with the installation process of your Windows or Outlook. These errors can also occur if some corrupted records are present in the Outlook folder. 

Another possibility is that your Outlook folder might be infected. Sometimes, the Outlook folder may have been infected by viruses or any other spam files, which might lead to this error. It could be also because of any background software that doesn’t support Outlook. Any of the software installed in your PC might have background processes and operations that conflict with your Outlook Configuration. 

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Ways to fix pii_email_cbd448bbd34c985e423c Error Code

1. Check and Repair the Corrupted Files

You should examine your Outlook folder and check whether any corrupted files are present. The corrupted files can cause serious problems to your Outlook, and lead to the crashing of the software too.

Go to your program files folder and check the Office folder. It is highly recommended to use good antivirus software that checks for infected or corrupted files in the system folders so that it becomes easy for you to analyze and take action. 

You may either use some repairing tools or any software that can remove the corrupted files from your Outlook folders to make them more functional.

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2. Ensure that the antivirus you use is compatible with Outlook

Your antivirus may not be compatible with the version of Outlook. This can create errors where you might be unable to send and receive emails or manage Outlook. In this case,  you should check if the antivirus you use is compatible with Outlook. 

Go to your outlook app, open Outlook settings.  Choose trust center and trust center settings. Here,  you can check if the antivirus installed on your PC is supported by MS Outlook or not. 

If not, uninstall the existing one and try using another version of antivirus that enables compatibility of the MS Outlook version. 

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3. Run Microsoft Support And Recovery Assistant

Microsoft Support and Recovery Assistant named SaRA is a useful tool that runs tests to find out the error or technical problems and diagnoses them with the best solutions.

Search the Internet for ‘Microsoft Support and Recovery download’. You get directed to the Microsoft page, where you can download and run the required software. 

Currently,  it can be used to fix errors in MS Office, Office 365, and Outlook. If the errors can’t be fixed by the tool,  it provides. suggestions on how to move ahead with the Microsoft support team. 

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4.Check whether your Internet is stable

Sometimes, this error pops up when you encounter a possible weak internet connection too. It is better to check if the internet connection is stable and strong. You can check this in your settings and below the network status option. 

Also Read: How to Fix [pii_email_c1646d6cd617ef1be6ab] Error Code

5. Clear the cookies and cache

Too much memory used up is always messy. Your PC might be stuffed with too many irrelevant and unwanted files.  These are stored in the cookies and cache.  Sometimes,  they can cause errors in the functioning of your PC and working with various apps.  In the web browser,  you can find the hamburger icon on the top-right screen. 

Go to history,  choose to clear both cookies and cache. You can also press CTRL + H to gain access to the history settings easily and clear cookies and cache quickly. After this, restart your system and check if the error still occurs. 

How to Fix [pii_email_c1646d6cd617ef1be6ab] Error Code

6. Uninstall and reinstall Outlook

Outlook might experience some problems which you can easily fix through an uninstall-reinstall policy. 

To uninstall the app,  you can go to the “Applications and Features”  system settings.  Click on the Office application and uninstall the program. Once you complete uninstallation,  get the latest version and reinstall it. Try to log in and see if the error persists. 

7. Use the web-based Outlook version

If none of the above options work,  your priorities can be still met with the Online version of Outlook.  You can search for Outlook in your browser and use a web-based Outlook that helps you to work with the mails and manage them. 


The tips and tricks mentioned above are based on the intensity of the results they have created. Try all the ways as recommended in the blog.  If the error persists,  the best way to deal with this is to directly contact the Microsoft support team,  where you can email and chat with the agents to get all your problems addressed quickly. 

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